Last updated: December 2025
- Introduction
Welcome to Truck Supply Hub Ltd (“we”, “our”, “us”).
By accessing or using our website https://trucksupplyhub.com/ and purchasing our products, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.
- Business Information
Business Name: Truck Supply Hub Ltd
Registered Address:
182–184 High Street North, East Ham, London, E6 2JA, United Kingdom
Support Email: support@trucksupplyhub.com
- Products
We sell physical truck parts only, including but not limited to truck beds, bumpers, tailgates, and related accessories.
Products may be new or used, clearly described on the product page.
All products are sold with a 7-day check warranty unless otherwise stated.
Images are for illustration purposes only; minor variations may occur.
- Orders & Acceptance
Orders are subject to acceptance and availability.
We reserve the right to cancel or refuse any order for reasons including stock issues, pricing errors, or suspected fraud.
Once your order is confirmed, you will receive an order confirmation email.
- Pricing & Payments
All prices are listed in GBP (£).
Taxes are included in displayed prices.
No hidden fees or handling charges are applied.
Payments are securely processed via third-party payment providers (such as Stripe). We do not store payment card details.
- Shipping & Delivery
Processing time: Up to 3 business days.
Delivery time:
UK: Up to 5 business days
International: Up to 21 business days
We ship using Royal Mail, UPS, DHL, and USPS, including freight services for heavy items.
Tracking details and shipping confirmation are provided via email.
Delivery times are estimates and may vary due to carrier delays, customs, or unforeseen circumstances.
- International Orders
International customers are responsible for any customs duties, import taxes, or fees imposed by their country.
We are not responsible for delays caused by customs clearance.
- Returns & Refunds
Returns are accepted within 30 days of delivery.
Items must be unused, in original condition, and with original packaging.
Return shipping:
Covered by us if the return is due to our error (wrong or faulty item).
Otherwise, the customer is responsible for return shipping costs.
Refunds are issued to the original payment method within 7 days after receiving and inspecting the returned item.
Shipping costs are non-refundable unless the return is due to our fault.
- Order Cancellations
Orders may be cancelled before shipment only.
Once an order has been shipped, it cannot be cancelled and must follow the return process.
- Warranty
All products include a 7-day check warranty, allowing customers to inspect items upon receipt.
This warranty does not cover damage caused by misuse, improper installation, accidents, or normal wear and tear.
- Heavy & Freight Items
Some products require freight delivery or special handling.
Customers are responsible for ensuring delivery access (including liftgate requirements if applicable).
Failed delivery attempts due to access issues may result in additional charges.
- Customer Accounts
Customers may checkout as a guest or create an account.
Account holders are responsible for maintaining the confidentiality of their login details.
- Limitation of Liability
To the maximum extent permitted by law, Truck Supply Hub Ltd shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.
- Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales.
- Contact Information
For any questions regarding these Terms, please contact:
📧 support@trucksupplyhub.com